Returns & Refunds

Straighwhisker Refund Policy

At Straighwhisker, we’re dedicated to delivering products that help you achieve a smooth, controlled, and well-groomed beard with ease. We stand by the quality of our products, so we recommend using them for at least 14 days to see the full results before considering a return. If you’re not completely satisfied after 14 days, and within our 30-day money-back guarantee period, please contact us at [david@straightwhisker.com].

Cancellation Policy
Please make any changes or cancellations within 24 hours of placing your order. Once 24 hours have passed, your order may have already entered processing, and we may not be able to modify or cancel it. If you cancel your order within this period, your refund will be processed within 7 business days.

30-Day Money-Back Guarantee
We’re confident that Straighwhisker products deliver, and we encourage a minimum 14-day trial to experience their full benefits. If you’re still not satisfied, you may return the items after the 14-day period, as long as it’s within the 30 days covered by our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.

To start a return, contact our support team through the form on our Contact Us page, or email us directly at [david@straightwhisker.com]. Please include your Order Number, or the Name and E-Mail Address used to place the order, to expedite the process.

Damaged Items
We take extra care to ensure our products are securely packaged, but if your item arrives damaged, please inform us within 72 hours of delivery. An item is considered damaged if it has a defect or is physically broken. Minor damage to packaging, such as dented boxes, does not qualify as a damaged product.

To report a damaged item, email us at [david@straightwhisker.com] with a clear photo of the damage.